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Use Your Website To Gain User's Trust In Your Brand

<p>Your website may receive thousands of visitors every day&comma; but it will not sell many products if people don&&num;8217&semi;t trust it&period; People won&&num;8217&semi;t trust you if your website looks like a MySpace page from 2004&comma; no matter how good your site&&num;8217&semi;s security is&period; Users need to feel confident that they won&&num;8217&semi;t lose their money or financial data to Internet criminals&period; Fortunately&comma; there are several effective ways to make your website appear as safe and trustworthy as it really is&period;<&sol;p>&NewLine;<h2>Web design<&sol;h2>&NewLine;<p><strong>— Use attractive&comma; professional Web design&period;<&sol;strong> All pages ought to have the same basic layout and navigation system&period; Minimize any signs of eccentricity&comma; such as unusual color schemes&period; Your website&&num;8217&semi;s design needs to convince Internet shoppers that they&&num;8217&semi;re doing business with a serious company that values security and customer service&period;<br &sol;>&NewLine;<strong>— Correct mistakes such as erroneous copyright dates and broken links&period;<&sol;strong> It&&num;8217&semi;s crucial that your website doesn&&num;8217&semi;t appear amateurish in any way&period; If there are interactive features that don&&num;8217&semi;t function as they should&comma; fix or remove them&period; A simple website that works right is more trustworthy than a sophisticated site with technical problems&period;<&sol;p>&NewLine;<h2>Trustworthy Content<&sol;h2>&NewLine;<p><strong>— Add high-quality information to your website&period;<&sol;strong> People trust sites that provide helpful articles or videos&period; For the best results&comma; avoid excessive promotional content and check the material for accuracy&period; Proofread any existing articles&period; Spelling mistakes&comma; false information and broken English are red flags for online shoppers&period;<br &sol;>&NewLine;<strong>— Supply several detailed customer testimonials&comma; and add links to positive reviews on other websites or blogs&period;<&sol;strong> This type of information has a major influence on many purchasing decisions&period; About 7 out of 10 online shoppers read and believe Internet reviews that posted by people they have never met&period;<br &sol;>&NewLine;<strong>— Improve your website&&num;8217&semi;s contact information page&period;<&sol;strong> At a minimum&comma; supply a full mailing address or phone number&period; Customers should have a way to contact you by email as well&period; To gain further trust&comma; consider posting social media links&comma; a fax number or instant messaging details&period; Provide users with an estimate of how long it will take you to send a reply&period;<&sol;p>&NewLine;<h2>Outside Approval<&sol;h2>&NewLine;<p><strong>— Place security badges and similar trust marks on your website&period;<&sol;strong> Security software companies offer badges that certify the safety of specific websites&period; A 2009 survey found that nearly half of online shoppers try to find security emblems on unfamiliar sites&period; To make trust marks more visible&comma; remove clutter from your website&period;<br &sol;>&NewLine;<strong>— Provide customers with details on any significant awards&comma; ratings or accreditation&&num;8217&semi;s your company has received&period;<&sol;strong> If your firm is a member of a well-known business organization&comma; make sure website users know about this&period; For example&comma; you may have joined the local Chamber of Commerce&comma; an industry association or the Better Business Bureau&period;<br &sol;>&NewLine;Keep in mind that external factors are also important&period; Links&comma; news coverage and advertisements on reputable websites will help you gain the trust of Internet users&period; Start with your own site&comma; though&semi; you have complete control over its content&comma; and you can start applying the techniques in this article to boost sales right away&period;<&sol;p>&NewLine;

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