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Should You Include A Mobile Website In Your Marketing Strategy?

<p>Websites that can be accessed on mobile devices are a significant trend that marketers and business owners can’t afford to ignore&period;<br &sol;>&NewLine;Mobile phones offer convenient internet accessibility and connectivity at the fingertips of consumers&period;<br &sol;>&NewLine;Technology transforms the culture and lifestyle of societies&comma; along with consumer needs and market demands&period; The success of businesses rests on their ability to keep up with the dictates of a changing market&period;<br &sol;>&NewLine;According to a recent study by the Pew Internet and American Life Project&comma; 45 percent of U&period;S&period; adults own a smartphone&period; About 17 percent of these users do most of their online browsing on smartphones and various handheld mobile devices&period;<br &sol;>&NewLine;These are facts that should not be ignored by businesses and marketers alike&period; Even if your business is a brick-and-mortar storefront&comma; the mobile web is an invaluable platform for customer acquisition&period;<br &sol;>&NewLine;But don’t just dive into it without the necessary research&period; Are you certain a mobile website is right for your brand&quest;<br &sol;>&NewLine;<strong>Here are four tips to help you build your mobile website strategy&colon;<&sol;strong><&sol;p>&NewLine;<h2><strong>1&period; Apps vs Mobile Websites<&sol;strong><&sol;h2>&NewLine;<p>Mobile websites and mobile apps are distinctly different&period; Apps are standalone products that allows your customers to perform specific actions that will preform a function such as entertainment &lpar;a game&rpar;&comma; information delivery &lpar;navigation&rpar;&comma; or a transaction &lpar;in a marketplace&rpar;&period;<br &sol;>&NewLine;Mobile websites&comma; on the other hand&comma; are specific version of a website that are only shown when a visitor comes to a site from a mobile device&period; These sites usually are a version of the site that is narrowed down to the content that someone may need to access on the go and generally features a simplified design and navigation structure&period;<&sol;p>&NewLine;<h2><strong>2&period; Know What Your Customers Need<&sol;strong><&sol;h2>&NewLine;<p>Before funneling resources to create your mobile website&comma; make sure to understand and consider the needs of your customers&period; What will be the ROI for you and your target audience&quest;<br &sol;>&NewLine;Conduct open conversations with your patrons and trusted business partners&period; You can begin with some simple questions&period; Would your idea for a mobile website be useful to them&quest; Why or why not&quest; How would customers use it and how often&quest; What is the perceived ROI&quest; How will your prospects use the site&quest; For information gathering&quest; To write reviews on products&quest; For research&quest;<br &sol;>&NewLine;Don’t make assumptions&comma; and don’t let pressure dictate your mobile strategy&period; Make sure that you understand what is needed before you start&period; This will allow you to create clear goals and measure your success&period;<&sol;p>&NewLine;<h2><strong>3&period; Study Your Data<&sol;strong><&sol;h2>&NewLine;<p>Your web analytics platform is a powerful source of information&period; Check your web traffic data to see who’s visiting from computers&comma; tablets&comma; and smartphones&period;<br &sol;>&NewLine;If you see a high proportion of Android or iOS users&comma; and you don’t have an optimized mobile site&comma; you may have a user experience &lpar;UX&rpar; problem&period; It may be time to invest in a mobile site&period;<br &sol;>&NewLine;If your data reveals a low proportion of mobile users&comma; it may be okay to postpone your mobile website launch&period; Make sure to watch trends over time&comma; to see if your mobile traffic is growing&period;<&sol;p>&NewLine;<h2><strong>4&period; Focus on Your Existing Business Model<&sol;strong><&sol;h2>&NewLine;<p>If you decide to build a mobile website&comma; make sure to develop a strategy that complements your existing business model&period; Are you hoping to generate leads or bring users into your storefront&quest; Use your mobile site to help achieve your goals&period;<br &sol;>&NewLine;Mobile is a quick way for consumers to gather information&comma; so make sure that you position conversion points and sales as top priorities&period; You need to present your information in a clear and concise way and lead visitors to where you want them to be&period;<br &sol;>&NewLine;If you have a physical storefront&comma; this means showing your address&comma; hours and phone number&period; If your don&&num;8217&semi;t it may mean showcasing a special offer&comma; upcoming event&comma; or request a quote page&period; Your mobile site should cater to users on the go by providing answers as efficiently and effectively as possible&period;<&sol;p>&NewLine;<h2><strong>Final Thoughts<&sol;strong><&sol;h2>&NewLine;<p>Prioritize your mobile strategy as a standalone part of your digital media plan&period; The UX you provide will be different from your desktop strategy&period; Mobile users are on-the-go&comma; commuting to work&comma; taking breaks&comma; and looking for something to do during their downtime&period; They need information quickly&comma; and they will either get it from your company&comma; or from the competition&period;<&sol;p>&NewLine;<h5>Featured images&colon;<&sol;h5>&NewLine;<p><span class&equals;"license">License&colon; Creative Commons<&sol;span><br &sol;>&NewLine;<span class&equals;"source">image source<&sol;span><br &sol;>&NewLine;Daniel Vaczi is the Director of New Business at Adhere Creative&comma; an inbound marketing agency specializing in development&comma; corporate graphics&comma; web design&comma; Inbound marketing campaigns&comma; video production&comma; SEO and delivering components that allow businesses to stay ahead of their competition&period;<&sol;p>&NewLine;

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