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The Internet is Now About More Than Websites-Has Potential to Transform Business for Entire Sectors

<p>&nbsp&semi;<&sol;p>&NewLine;<p>It has been 10 years since Wikipedia began&comma; and 20 years since Gopher became the first common Web browser&period; The Internet domainname system was established in 1984&comma; and in 1976 Queen Elizabeth II became the first head of state to send an email &&num;8211&semi; a mere 35 years ago&period;<&sol;p>&NewLine;<p>Clearly&comma; the Internet isn&&num;8217&semi;t new any more&period; Yet&comma; as Google Canada recently noted&comma; nearly half of Canadian businesses still don&&num;8217&semi;t have a website&period;<&excl;--more--><&sol;p>&NewLine;<p>For more and more&comma; however&comma; the Internet isn&&num;8217&semi;t about mere &&num;8220&semi;websites&&num;8221&semi; any more than the post office is about delivering personal letters&period; The Internet is transforming businesses and entire industries&comma; turning product and services producers into communications and logistics innovators&period; Consider IBM&comma; which used to make adding machines&comma; and now delivers system-design and consulting services that are almost entirely founded on Internet connectivity &lpar;think time-of-day utility billing&comma; or remote-diagnostic healthcare services&rpar;&period;<&sol;p>&NewLine;<p>In his recent book&comma; C-Scape&colon; Conquer the Forces Changing Business Today&comma; marketwatch&period; com founder Larry Kramer writes about how the Internet has changed everything about business&period; Visa evolved from payment solutions to providing &&num;8220&semi;how-to&&num;8221&semi; content for its small business customers&semi; JetBlue took flight by focusing on Web-enabled customer service not just for reservations&comma; but to solve customer headaches such as refunds and loyalty points&period;<&sol;p>&NewLine;<p>A century ago&comma; industrialization created a similar turning point&period; Companies had to decide what business they were really in&colon; did they exist to solve their customers&&num;8217&semi; problems&comma; or to churn out specific products&quest; Some companies chose the easy route&period; The railroads&comma; for example&comma; continued to run long&comma; expensive trains over fixed tracks&comma; thereby sealing themselves off from the automotive revolution&period;<&sol;p>&NewLine;<p>A few companies made the switch&period; These firms became the architects of business and industrial society for nearly a century &&num;8211&semi; until they too lost their way&period; Kramer notes that the Internet could have been a much more useful tool for Chrysler&comma; Ford and General Motors&comma; if they had used it to create more interaction with their customers&comma; and listened better&comma; thus becoming better able to foresee changing demand for smaller&comma; more fuelefficient cars&period; Hindsight may be 20-20&comma; but at least this suggests there&&num;8217&semi;s a digital solution for every business problem&comma; if more entrepreneurs would leverage Internet power rather than avoid it&period;<&sol;p>&NewLine;<p>A group of expat Canadians trumpet a similar message from their headquarters in Silicon Valley&comma; ground floor of today&&num;8217&semi;s business revolution&period; Dealmaker Media uses events and conferences to catalyze the digital revolution&comma; mainly on the West Coast&period; next week it is holding its second annual GROW conference in Vancouver&comma; bringing the best new digital ideas and entrepreneurs from the Valley to connect with some of Canada&&num;8217&semi;s most promising Web evolutionaries&period;<&sol;p>&NewLine;<p>Calgary-bred Jasmine Antonick&comma; now a consultant with Dealmaker in San Francisco&comma; says the conference is founded on the need for more traditional companies to reinvent their business through Web and mobile technology&comma; which she calls the &&num;8220&semi;next-Gen Entrepreneur&&num;8221&semi; movement&period; These are just a few of the Canadian next-gen companies that she says GROW 2011 is designed to help&colon;<&sol;p>&NewLine;<p>Toronto Sport &amp&semi; Social Club built its own sports-league management software&comma; and leverages cloud-based Google Docs&comma; as well as Gmail&comma; Twitter and Facebook&comma; to maximize revenue&comma; minimize expenses and create a lean&comma; agile business<&sol;p>&NewLine;<p>Knifewear Inc&period; of Calgary calls itself &&num;8220&semi;Canada&&num;8217&semi;s awesomest knife shop&period;&&num;8221&semi; Owner Kevin Kent is a chef with a special love for Japanese cooking knives&period; Through social media he has become a celebrity&comma; using blogs&comma; Twitter&comma; e-commerce tools and instructional videos on YouTube to cut a swath far beyond a single storefront<&sol;p>&NewLine;<p>Light Leaks Shop is an Ottawa-based online retailer of low-cost&comma; &&num;8220&semi;low-fi&&num;8221&semi; analog cameras for hobbyists and gadget enthusiasts&period; Owners Michael Barnes and Rachel Morris also publish a magazine called Light Leaks&comma; also sold online&period; Started as a hobby&comma; Light Leaks exemplifies the Webenabled &&num;8220&semi;long tail&&num;8221&semi; company that exploits a tiny niche on a global scale&period;<&sol;p>&NewLine;<p>So here&&num;8217&semi;s the transformational power of the Internet&colon; to turn hobbies into small businesses&comma; and small businesses into global categorykillers&period; Maybe that&&num;8217&semi;s why GROW 2011 includes just one day of full conference presentations&period; Day 1 is for informal networking and idea sharing&comma; and Day 3 is &&num;8220&semi;Outdoor Adventure Day&comma;&&num;8221&semi; bringing attendees together for kite-boarding&comma; kayaking&comma; mountain-biking and other typical coastal activities&period; Perhaps the secret of next-Gen Entrepreneurs isn&&num;8217&semi;t just the technology&comma; but the excitement and passion with which they embrace life&period;<&sol;p>&NewLine;<address>Source&colon; <a href&equals;"http&colon;&sol;&sol;www&period;edmontonjournal&period;com&sol;life&sol;Internet&plus;about&plus;more&plus;than&plus;websites&sol;5226155&sol;story&period;html" target&equals;"&lowbar;blank" rel&equals;"noopener noreferrer">The Edmonton Journal<&sol;a><&sol;address>&NewLine;

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